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Soft SkillsOn-demand

Critical Thinking & Problem Solving

4 WeeksAll LevelsSelf-paced — complete anytime

This 4-week programme develops your ability to think critically, analyse complex problems, and arrive at well-reasoned solutions. You will learn structured frameworks used by consultants and product managers at top companies, including root cause analysis, first principles thinking, and design thinking. Each module combines video lessons with hands-on problem-solving exercises using real business scenarios.

700+

Enrolled

16

Hours

8

Case Studies

4.8/5

Rating

Curriculum

1Module 1: Foundations of Critical Thinking

Build the mental models that underpin clear, logical thinking.

  • What is critical thinking and why it matters
  • Cognitive biases and how to overcome them
  • First principles thinking (Elon Musk approach)
  • Separating facts from assumptions
  • Asking the right questions
2Module 2: Structured Problem Solving

Learn systematic approaches to break down and solve complex problems.

  • Problem definition — framing the right problem
  • Root cause analysis (5 Whys, Fishbone diagram)
  • MECE principle for structuring solutions
  • Hypothesis-driven problem solving
  • Case study: solving a real product challenge
3Module 3: Design Thinking & Creativity

Apply human-centred design to create innovative solutions.

  • The 5 stages of design thinking
  • Empathy mapping and user research basics
  • Ideation techniques (brainstorming, SCAMPER, mind mapping)
  • Rapid prototyping and testing ideas
  • Iterating based on feedback
4Module 4: Decision Making & Communication

Make better decisions and communicate your reasoning persuasively.

  • Decision matrices and weighted scoring
  • Risk assessment and mitigation planning
  • Communicating your analysis to stakeholders
  • Building a business case for your solution
  • Final capstone: solve a real-world business challenge

What You'll Learn

Identify and overcome cognitive biases in decision-making
Apply structured frameworks to break down complex problems
Use root cause analysis to find underlying issues
Apply design thinking to create user-centred solutions
Make data-informed decisions using scoring matrices
Communicate your analysis and recommendations clearly

Prerequisites

  • No prior experience required
  • Curiosity and willingness to challenge assumptions
  • Access to a computer and internet

Who This Course Is For

  • Developers who want to think beyond code
  • Product managers and business analysts
  • Anyone preparing for consulting or strategy roles
  • Professionals who want to improve decision-making skills

Instructor

R

Rohit Kapoor

Former strategy consultant at McKinsey with 9 years of experience in problem solving and analytical thinking. Now leads product strategy workshops for tech companies across India.

Critical Thinking & Problem Solving Certificate from MSET

Upon completing all modules and the capstone challenge, you will receive a Critical Thinking & Problem Solving certificate from MSET, demonstrating your analytical and problem-solving capabilities.

₹10,000
4 Weeks
All Levels
On-demand
Certificate included
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